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At House of Tumsong, we strive for customer satisfaction. Refunds will be processed under
the following conditions:
● If you receive a damaged or incorrect product, notify us on
support@houseoftumsong.com within 7 days of delivery with a photograph.
● Refunds will be processed within 7-10 business days after approval.
Cancellation Policy
● Orders can be cancelled within 24 hours of placing them by contacting us at
support@houseoftumsong.com.
● If the order has already been dispatched, cancellation requests will not be
entertained.
Non-Refundable Cases
● Products that have been opened or used.
● Orders cancelled after dispatch.
